Frequently Asked Questions

General FAQs

  •  What are the warranty terms?

    All products are warranted against defective workmanship and, or materials for a period of twelve months from the date of purchase. A three-year extended warranty program applies to gearboxes supplied with the following products; slashers, finishing mowers and post-hole diggers sold from June 25th 2009. For more details click on the Warranty page of the website. Please note some models of slasher are exempt from the extended warranty program.

  • Where are the products made?

    All Southern Cross Ag Machinery products are manufactured in China and assembled in Australia. All “Muthing” products are engineered in Germany and manufactured in Europe.

  • Do you carry spare parts in stock?

    We carry a comprehensive range of spare parts for all models in stock.

  • Is GST included in the prices quoted on the website?

    Yes all RRP’s quoted include GST.

  • Is freight included in the prices quoted on the website?

    No freight is additional however we do source very competitive freight prices. Please call us or contact one of our dealers if you would like a freight quote.

  • Do you carry all items in stock?

    We carry all Southern Cross Ag Machinery items in stock. From time to time, depending on seasonality there can sometimes be a short wait for some items. Please call our office to confirm. We carry a core line of “Muthing” mulchers some items in the range are on indent only.